Shipping & Delivery
What is Pharma Soup's shipping/delivery policy?
Pharma Soup offers $5 Flat rate 2-5 day shipping on all orders up to $99 and free shipping on orders $100 and above.
To qualify for free shipping, your order merchandise total before savings and estimated tax needs to be at least $100. (You can’t combine multiple orders to reach that number.) Small orders are more expensive to fulfill, so you’ll have to pay a $5.00 shipping charge on orders under $99 — which means that ordering more at once will definitely get you better value.
To make sure we can get items shipped to you in 2-5 days we had brands, manufacturers & original sellers sign a fast shipping commitment. Keep in mind that 2-5 days means 2-5 business days — so orders placed on Friday, Saturday or over major holidays may take a little bit longer than 2-5. There’s no delivery on Sunday or major holidays.
We can’t control delays caused by carriers, information errors, changes to orders or bad weather. (Although we’re working on the weather thing.) But if you ever feel like a delay is our fault, or even if you’re just worried about where your stuff is, please reach out and we’ll see what we can do to help — waiting forever sucksl, and we want you to be happy. That said: In case of delays caused by a zombie apocalypse, shark tornados or machines taking over… you’re on your own.
Do all orders qualify for free shipping?
To qualify for free shipping, your order merchandise total before savings and estimated tax needs to be at least $100. (You can’t combine multiple orders to reach that number.) For orders below $100, we charge a fixed shipping fee of $5.00.
Where does Pharma Soup ship?
We only ship to the 48 contiguous U.S. states and the District of Columbia right now. If you’re in Alaska or Hawaii, which are both amazing places, we’re sorry and we want to be shipping there as soon as we can.
Where do my Pharma Soup packages ship from?
Pharma Soup orders are delivered directly from the warehouses of our retail partners or from our fulfillment centers. Pharma Soup selects retailers that can fulfill your shipment in the most efficient, cost-effective way.
Your order may occasionally be fulfilled by a retailer other than the one stated at checkout, but you will always pay the same price.
Pharma Soup partners with the retailer that can most efficiently fulfill your order. When it’s most cost-effective for Pharma Soup to send you your items, you receive items straight from our warehouse in a Pharma Soup box. When we select a different retailer, you receive an item from that retailer in their packaging.